To get Yeigo, register an account for free, with no obligations.

You can register an account:
• From Sign me up!
• From an invitation a friend sent you

By sending the Text the word 'yeigo' to 32010 (South Africa Only - Cost R1)

After registration, Yeigo sends you a Text message. Once you have the Yeigo Download Text on your phone, you can just follow the easy installation and setup guidelines.

Note that phones vary in functionality, pictures guidelines may not apply to all phones. If at any point you require further assistance refer to the Yeigo Knowledgebase or contact Support.

On your mobile phone, open the Text message and click on the download link.

The following message may appear: Download Yeigo.cab file?

Select Yes and the Yeigo download begins.

You may be given information about the file to be downloaded, any other general information and/or asked if you are sure that you want to Install Yeigo.

Select OK/Proceed/Yes/Continue at each point.

Once your phone has indicated that the installation is complete, exit.

Open up Yeigo!

Press the Start button to get to the Main Menu. Select Programs. Scroll to find the Yeigo Icon (Ycon) and select.

After opening Yeigo a number of times, you will find the Yeigo Icon (Ycon) in the Main Menu.


To log into Yeigo, enter your mobile phone number starting with the international dialling code and the password (case sensitive) you entered during registration.

If your Wi-Fi connection is switched on prior to the login, Yeigo will automatically connect via Wi-Fi. If there is no Wi-Fi connection available, Yeigo will automatically connect using EDGE/3G/HSDPA.

Have you registered an account already?

Yeigo gives you the option to register from the Yeigo application.

In the login window scroll down and Select Sign UP. You must then complete the registration form provided - see below:

Port n Sort

Yeigo allows you to Port n Sort your IM accounts.

Enter your current IM account details and press OK.

Yeigo – The Basics

All the functions for Yeigo are spread across multiple tabs, you can scroll to the left/right to see all the tabs and functions.

To make Yeigo calls or send Yeigo messages, you must do this from the Yeigo interface and not the general interface on your phone.

While you are logged into Yeigo you can continue to perform the general functions on your phone. Select the ‘Hide’ option on the bottom right and Yeigo will run in the background of your phone. You will still be able to receive calls and messages from other Yeigo users while Yeigo is running in the background.

Making a Yeigo Call

The opening page/tab is either Yeigo Touch Dialer or Call History(Depending on the type of Windows Mobile phone). Scroll right to display your call logs of dialed , missed and received calls . To call any of the numbers on the register, highlight it and press the Green dial button. To make a call through Yeigo, you must select a number and press the Green dial button while you are inside Yeigo, otherwise you will be making a standard cellular call.

If the person you are calling is a registered Yeigo user and is logged into Yeigo at the time of the call, your call will automatically be a free Yeigo to Yeigo call. You are able to know if your friends are logged in prior to attempting a call – refer to the section on Friends.

Yeigo will inform you at the start of the call if the person you are calling is not logged into Yeigo. After you have pressed the Green Dial button and before the call starts ringing, you will hear a short beep and a see message indicating that the call is being to diverted to an external network and will be charged for at rates applicable for that destination.

For each new account, Yeigo provides a small amount of test credit for you test calls to non-Yeigo users!

Connection Quality Bar

The Connection Quality Bar that appears on the dialer and during a call, lets you know how good your connection to the Yeigo systems is. This way you can tell if you will be able to have a good quality call.

Green indicates a strong connection, orange indicates medium strength, and red a weak connection.

Call someone from your Contacts book

You can select a number from your Contacts to dial.

Scroll to the right to see your Contacts book. Simply highlight their name and press the Green dial button. Yeigo displays both the contacts stored on your phone and on your SIM card.

Chat and Call Friends for free

Scroll to the left to find the Friends tab. Here, you can add friends, and chat to them for free. You can chat to other Yeigo users, as well as users from GoogleTalk, MSN, AIM, ICQ, Yahoo! and Jabber.

To add a Friend, Select Options, then Add Friend and select the type of friend to add.

To add Yeigo users, you will need to enter their mobile number with international dialling code. To send a chat, enter the text and press the middle button to send.

From this tab, you can see which of the Yeigo friends you have added to your list are logged in and you know when you can make a free Yeigo call to them! Right from the Friends tab, select the friend and press the Green Dial button.

The status of your friends is indicated by the following status':

:Available

:Away

:Busy

:Offline

Send SMS messages

Scroll to the right to reach the SMS tab. You can send an Text to anyone, Yeigo user or not and it arrives in their standard Inbox.

You can enter a number, or to send to someone from your Contacts, hold down the scroll button while the ‘To’ box is highlighted. Your Contacts will automatically be opened.

Enter your message and Select Options, then Send Message to send. All Text messages are charged for at applicable rates .

Invite a Friend to Yeigo

You can send an Text invitation, free of charge, to your friend, for them to join Yeigo. This way you can make free calls to more people.

You can select a number from the Dialer or Contacts tab, then Select Options, Invite to Yeigo. Otherwise you can type in the number manually by selecting Invite to Yeigo with no number selected.

What does using Yeigo cost?

You can register an account and install Yeigo for no charge. There are no contracts or obligations. Some services are made available for no charge. To use the services that are charged for, you need to purchase prepaid credit from the website. Simply login to the website and select Buy Yeigo Credit . Yeigo accepts Mastercard and Visa creditcard purchases.

Calls

Calls to other Yeigo users who are logged in at the time of call are not charged for. The only cost you will face is the cost of connecting to the internet via your service provider.

Yeigo charges for calls to persons without Yeigo at very competitive rates applicable for that destination. With each new account, Yeigo provides a small amount of test credit for you to test calls to non-Yeigo users prior to purchasing credit.

Messages

Chats or instant messages sent from the Friends tab are not charged for. The only cost you will face is the cost of connecting to the internet via your service provider.

All Text messages sent from the Text tab are charged for at applicable rates , regardless of whether you are sending the Text message to Yeigo or non-Yeigo user.

Note that these rates exclude the cost of connecting to the Internet.

Yeigo is a service that uses the Internet. Yeigo sends your conversations and messages in little data packets (generally called ‘data’) across the internet. You will therefore be charged by your local service provider to connect to the internet and send data.

Rates vary depending on your local service provider and whether you are using Wi-Fi or 3G/EDGE – Wi-Fi is generally substantially cheaper. Your service provider could deduct this cost from the prepaid balance you have with them, include it in the bill they send you monthly, or if you already have an existing data plan you may not required to pay anything beyond that.

Some Wi-Fi public hotspots are freely available in which case you will not face any data costs. Please check the data rates with your local service providers. You can obtain lower data rates by purchasing a monthly data bundle, else you will be subjected to the higher ‘out of bundle’ data rates.

Data Usage when making Calls

Visit our Data Usage page for more information

To check the amount of credit available on Yeigo

Scroll to Dialer Tab. Select Options, then Check Balance.

Yeigo will retrieve your balance and display it.